Frequently Asked Questions 


Who can I contact for assistance or questions with my order?

Please email us : or call (415)933-5678 for assistance.


Which payment methods does accept?

 We accept VISA, MasterCard, American Express through our online invoice. Sweetini Gift Certificates are also accepted(please specify you will be using a gift certificate at time of placing order). Credit card account will be charged when order is placed.


When do I need to place my order?

Please keep in mind Sweetini requires a 50% non-refundable deposit for ALL orders at the time your order is placed. This guarantees your order flavors and date. 

We ask that all Dessert/Candy Tables be ordered 30 days prior your event. For any reason it is less then 30 days please call (415)933-5678 to check availability. CONTRACT MUST BE SIGNED BY PERSON PLACING THE ORDER.  

For cupcake and sweets orders we ask at least 2-3 weeks prior to event, however greater time cushion is always recommended.    


Can those with nut allergies or other food allergies eat Sweetini cupcakes?

All of our baked goods are made in the same kitchen. Though nuts are not a part of every recipe, trace amounts of nuts or nut oils can be in any of our desserts. We recommend those with nut allergies specify this at the time your order is placed . We use eggs, butter, cream, milk and flour in our baked goods and currently do not have any gluten or sugar free products.


Does Sweetini provide baked goods for special or corporate events?

Yes! We love to cater to everyone and make their event(s) a spectacular and memorable with our fine cupcakes, sweets and tables... 

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