Frequently Asked Questions
Who can I contact for assistance or questions with my order?
Please email us : firstname.lastname@example.org or call (415)933-5678 for assistance.
Which payment methods does Sweetini accept?
All invoices will be sent via email through PayPal, you do not have to have PayPal to receive invoice or complete payment. We also accept Zelle, Cash App or Venmo
Please keep in mind that all balances are due in full on or before due date. The only time a 50%
non-refundable is available is when balance is over $500.
When do I need to place my order?
All orders need to be place at least 30 days prior to order date. Calendars open up on the 1st of every month for the following month. (March 1st opens up April's calendar). If orders are placed once calendar is closed, there will be a $50 rush fee
Can those with nut allergies or other food allergies eat Sweetini cupcakes?
All of our baked goods are made in the same kitchen. Though nuts are not a part of every recipe, trace amounts of nuts or nut oils can be in any of our desserts. We recommend those with nut allergies specify this at the time your order is placed . We use eggs, butter, cream, milk and flour in our baked goods and currently do not have any gluten or sugar free products.